Q&A with Stuart Knight, Roche

Drawing on 25 years with Roche Pharmaceuticals including 10 years' experience leading affiliates globally, Stuart Knight - General Manager, shares what it takes to drive customer transformation.

This interview explores:

  • Roche's customer-centric agenda and omni-channel initiatives
  • The operational business planning and execution shifts required for success
  • Practical tips for balancing local and global dynamics