Implementing & Adopting New Technology

Leveraging intuitive frontline technology to enable employees to navigate legacy data, infrastructure & people constraints

The webinar will explore:

  • What causes technology transformations to fail?
  • What are successful technology transformations anchored on to realise value?
  • Aligning technology with customer experience and employee experience pain points
  • Business capability definition, architecture design and platform selection
  • Creating an implementation roadmap to realise value early by solving frontline problems.